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Facilities Maintenance Systems Analyst

University at Buffalo

Job Description

Fiscal Year

2025-2026

Position Title

Facilities Maintenance Systems Analyst

Classification Title

Assistant Facilities Program Coordinator

Department

Residential Facilities

Posting Number

P250234

Posting Link

https://www.ubjobs.buffalo.edu/postings/59287

Employer

State

Professional Appointment Term

Term

Salary Grade

SL3

Position Summary

Campus Living is accepting applications for the Facilities Maintenance Systems Analyst. In this role, you will be responsible for managing, optimizing, and supporting the TMA Computerized Maintenance Management System (CMMS) for university residence halls and apartments serving 8,000 residential students.

As the Facilities Maintenance Systems Analyst, you will ensure effective tracking of maintenance requests, preventive maintenance planning, asset management, and reporting to enhance operational efficiency. The position collaborates closely with housing facilities staff, finance, inventory, purchasing, residence life administrators, IT teams, and external vendors to maintain a high standard of service for students and residents.

Your responsibilities include:
  • Serve as the primary functional administrator for the TMA Work Order System and coordinate with IT and TMA support to optimize system efficiency
  • Oversee the creation, assignment, tracking, and closure of all maintenance work orders for residence halls and apartments; maintain and create process efficiency
  • Provide user support and training to staff, housing administrators, student employees and Residential Life personnel on effective use of the TMA system
  • Data management, reporting and strategic planning
  • Collaborate with university leadership to align facilities operations with student needs and institutional goals.
  • Research and recommend additional offerings within TMA to help streamline business processes.

Our team recognizes the advantages diverse perspectives and backgrounds bring to the workplace. We are particularly interested in candidates who share this value and will work to achieve the university’s goals of inclusive excellence.

Learn more:

About Student Life
Student Life is dedicated to creating a student-centered environment that fosters engagement, well-being, and success. Guided by four strategic priorities—student engagement, health and wellness, personalized support, and advancing diversity, equity, inclusion, and justice—we provide transformative experiences that empower students to grow, lead, and thrive. As a member of Student Life, you’ll join a team of passionate professionals united by shared values and a commitment to student success. We think big, act boldly, and pursue excellence with purpose. Together, we build inclusive communities, champion discovery, and celebrate the achievements that shape the UB experience.

About The University at Buffalo
The University at Buffalo (UB) #ubuffalo is one of America’s leading public research universities and a flagship of the State University of New York system, recognized for our excellence and our impact. UB is a premier, research-intensive public university dedicated to academic excellence. Our research, creative activity and people positively impact the world. Like the city we call home, UB is distinguished by a culture of resilient optimism, resourceful thinking and pragmatic dreaming that enables us to reach others every day. Visit our website to learn more about University at Buffalo.

University at Buffalo is an affirmative action/equal opportunity employer and, in keeping with our commitment, welcomes all to apply including veterans and individuals with disabilities.

Minimum Qualifications

  • Bachelor’s degree with 2 years of experience or master’s degree or professional certification
  • A degree in Facilities Management, Business Administration, Information Systems, or a related field
  • Experience managing a work order system.
  • Experience managing maintenance operations for large-scale residential facilities (8,000+ students).
  • Strong understanding of preventive maintenance, asset management, and work order lifecycle management.
  • Strong analytical skills for data-driven decision-making and reporting.
  • Excellent communication skills for training and supporting a diverse group of users, including maintenance staff, housing administrators, and student employees.

Preferred Qualifications

  • Prior experience working in MRP or ERP.
  • Prior experience in operations management, university housing, student affairs, or large-scale residential facility management.
  • Proficiency in system configuration, reporting, and troubleshooting TMA system
  • Experience in a higher education housing or facilities environment.
  • Prior experience with TMA.
  • Knowledge of inventory control, asset management, and financial tracking within TMA.
  • Familiarity with SQL queries, API integrations, and custom reporting within TMA.

Salary Range

$57,898 - $65,000

Job Type

Full-Time

Campus

North Campus

Is a background check required for this posting?

Yes

Background Check Notification

For non-internal applicants: a selected candidate will have to complete and pass a background check prior to appointment.

Contact's Name

Gary Thompson

Contact's Title

Director, Housing Operations

Contact's Email

gt24@buffalo.edu

Contact's Phone

716-645-3078

Posted

09/25/2025

Deadline for Internal Applicants

10/09/2025

Deadline for External Applicants

Open Until Filled

Date to be filled

12/04/2025

Number of References Required

3

*Please mention you saw this ad on Facilities Positions.*

Apply Now

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